Some Guidelines in Choosing a Business Phone System
The factors that would affect the business phone system in an organization are the size of the company and the number of extensions needed. Every establishment nowadays cannot do away with a very good business phone system for their operation to function.
Nowadays, there are four major kinds of business phone systems offered in the market. To name the key systems, would include PBX or Private Branch Exchange, KSU-less phones and the Voice-Over-Internet Protocol. There are various features in each business phone system and they all can accommodate the needs of the individual or company depending on the purpose.
A device called the key system unit or KSU, mainly controls the key phone systems. With the business phone system are added features that you do not find in an ordinary phone. The system of key phone allows a user to make calls to other office extension and gives only one approval to hold the line. The best business phone systems for small and medium sized enterprises are the key phone systems since they can support five to forty extensions. The cost of these key systems could range from $350 to $1000 per user depending on the features.
The best business phone system in an organization with a demand for 40 extensions and advance functionality is the private branch exchange systems or PBX systems. The size of the older model of branch exchange systems was huge, but with the advancement in technology the size was redesigned into a smaller version that can be placed on top of a desk complete with its features. With a cost per user of around $800 to $1000, these private branch exchange systems are totally programmable. This makes the private branch exchange systems the ideal system for both large corporations and medium sized enterprises with employees of more than a 100.
The KSU-less phone systems is a system that is not permanently wired into an office therefore can be moved from one area to another, and it can also accommodate 10 extensions maximum. The KSU-less phone system is considered the best business phone system for small companies with fewer employees, and the system also comes with features you can find on key and PBX system. With a price range of around $130 to $225 per phone, a KSU-less phone system is generally sold without a support by telecom vendors because of this cheaper price. Therefore, the shopping, installation, programming and maintenance of the system will be done by yourself in this case.
Considered as the latest technology in the business phone system is the voice over internet protocol or the VoIP. This new telecom technology is widely used by small, medium and large enterprises.